File Activity
Inbound files, accepted files, rejected files, duplicate handling, return files, and secure movement status.
+ Client Portal Direction
portal.tecknowlogie.net is the secure front door into NexusX12.
The future client portal should provide governed, authenticated access to operational visibility, file activity, processing status, reports, support requests, and agreement-related information.
Processing Visibility
Claim counts, service line counts, workflow status, exception summaries, and processing proof.
Reports & Extracts
Client-ready operational reports, extract availability, delivery history, and downstream output visibility.
Support Requests
Issue submission, support history, operational notes, and resolution tracking.
Agreement Status
BAA, MNDA, onboarding status, support terms, and service-related documents where appropriate.
Secure Access
Authentication, role-based visibility, client-scoped permissions, and separation from the public website.
Not public. Not casual. Governed.
The portal belongs at portal.tecknowlogie.net behind secure identity and application controls. It should be connected to NexusX12 configuration and client scope, not added as a public website feature.